Many users wonder how to withdraw money from Crypto.com safely, whether to a bank account or an external wallet. The process can feel complex, especially when withdrawal limits, fees, or verification steps are involved.
A single mistake (using the wrong withdrawal address or missing the withdrawal confirmation window) can delay your transaction or even lead to loss of funds. Rejected withdrawal requests, bank delays, and confusing app menus can cause anxiety for users when attempting to withdraw USD or transfer crypto assets.
Follow this detailed guide based on the latest Crypto.com App updates as of November 2025. You’ll learn exactly how to withdraw money, sell crypto, and transfer it to a bank account or external wallet securely.
Table of contents
Before You Withdraw: Key Preparations
Before submitting a withdrawal request, confirm the following steps inside the Crypto.com App. Doing this reduces errors and ensures a smooth process.
- Verify your account. Complete all KYC verification steps. You can’t process fiat withdrawals until your account is verified.
- Link your bank account. Add your preferred bank accounts under the Fiat Wallet (or Cash) section. Use the same bank account you used for deposits to avoid delays.
- Check withdrawal limits. Review your region’s daily and monthly withdrawal limits to know the maximum withdrawal amount you can process.
- Understand withdrawal fees. Review applicable withdrawal fees for your currency and network. For fiat USD withdrawals, costs are typically minimal, while crypto withdrawals vary depending on the network.
- Secure your login. Use an authenticator app for two-factor verification to protect your crypto transactions and withdrawal requests.
- Prepare your external wallet. If you plan to withdraw cryptocurrency, whitelist the withdrawal address in your accounts page before transferring.
Once your details are verified and your account is ready, you can proceed with your preferred withdrawal method.
How to Withdraw Money from Crypto.com to a Bank Account
Transferring your funds to a bank account is simple once your fiat wallet is set up. Follow these steps carefully.
Step 1. Log in to the Crypto.com App
Open the Crypto.com App on your mobile device and tap on the Accounts tab on the home screen. From there, locate your Fiat Wallet (Cash) or Crypto Wallet.
Step 2. Sell Crypto for Fiat Currency
If you plan to withdraw USD or another fiat currency, you must first sell your cryptocurrency. If you already did that, skip this step:
- Go to your Crypto Wallet and tap Sell Crypto.
- Select the cryptocurrency you wish to sell.
- Select the fiat option, such as USD, and enter the amount you wish to sell.
- Review and confirm your sale. The funds will be credited to your fiat account.
Step 3. Start the Withdrawal Request
- Tap Accounts → USD Account (or the fiat account from which you want to withdraw) → Withdraw.
- Choose your fiat wallet, then select your bank account. If you have multiple bank accounts, pick the same bank account you used for deposits.
Step 4. Enter Withdrawal Details
- Input the withdrawal amount you wish to transfer. The app will suggest the maximum amount available based on your withdrawal limits.
- Double-check the withdrawal fees and confirm the amount on the confirmation window.
Step 5. Confirm the Withdrawal Request and Wait for the Funds to Arrive
- Tap Confirm.
- Use your authenticator app to validate the transaction. The system will show a success message and a status update for your withdrawal request.
Your withdrawal will be processed within 1–3 business days in most cases.
Note: Transfers to bank accounts may take longer during holidays or when additional verification is required.
Also, learn how to send BTC with ease to another crypto wallet.
How to Withdraw Money from Crypto.com to an External Crypto Wallet
If you want to move your assets off the exchange, here’s how to withdraw cryptocurrency from the Crypto.com App securely.
Step 1. Access Your Crypto Wallet
From the home screen, go to Accounts → Crypto Wallet. Select the coin you wish to withdraw.
Step 2. Select the Withdrawal Option
Tap Transfer → Withdraw → External Wallet.
Step 3. Add or Select Withdrawal Address
- Tap the Add button near the Wallet Address, and then select the desired cryptocurrency.
- Paste the withdrawal address or scan it using the blue QR code icon.
- Select the correct blockchain network for your transfer and provide all the requested details.
- Label the new address for easy recognition.
Step 4. Enter Withdrawal Details
- Type the withdrawal amount and review the network fees. The app will suggest the maximum sendable amount based on your withdrawal limits.
- Verify that the withdrawal address matches your destination wallet.
Step 5. Review and Confirm
- Recheck the withdrawal address, fee, and network. Tap Review and Confirm.
- Confirm the withdrawal request using your authenticator app. After the withdrawal is processed, a transaction ID will appear on your accounts page. Use the transaction ID to track the transfer on the blockchain.
Note: Always verify the security of your external wallet before sending funds. A compromised address can result in permanent loss.
FAQ
What is Crypto.com?
Crypto.com is a digital exchange and payment platform that enables users to buy, sell, trade, and manage cryptocurrencies or fiat currencies, such as USD and CAD. Within the Crypto.com App, users can withdraw funds, check transaction data, and securely send crypto to external wallets.
How to link your bank account in the Crypto.com app?
To link your bank account, open the Crypto.com App and access the menu button on the top right corner of the home screen. Navigate to your Fiat Wallet and choose the option to add a new account. Fill in the required banking data carefully in the field where you enter your account and routing details. Once you verify the connection through a test deposit, users can withdraw funds directly to this account, including in CAD or USD, without restrictions.
Can I convert cryptocurrency directly to USD before transferring it?
Yes, you can wish to convert crypto into USD or CAD directly before withdrawal. Open your Crypto Wallet, tap on the field to enter the amount you can sell, and select the cash option to confirm.
Why can’t I withdraw money from Crypto.com?
If you cannot withdraw money, the issue often relates to incomplete KYC, missing bank account data, or incorrect information entered in the field where you enter withdrawal details. Occasionally, system maintenance may temporarily prevent users from withdrawing funds, or a flagged transaction may trigger an account hold. Avoid clicking spam messages that impersonate Crypto.com support, as these can compromise your data or lead you to fake withdrawal pages.
What are some alternatives to withdrawing money from Crypto.com?
When a withdrawal is unavailable, users can withdraw indirectly by transferring or choosing to send crypto to another verified exchange or external wallet. You may also wish to convert your holdings into stablecoins and then transfer them to another platform that supports CAD withdrawals.
Final Thoughts
Learning how to withdraw money from Crypto.com safely requires patience and attention to detail. Whether you’re sending funds to your bank account or transferring funds to an external wallet, always review every withdrawal request carefully.
The Crypto.com App makes the process straightforward, as long as users stay within withdrawal limits, verify all accounts, and protect their credentials with an authenticator app.
In most cases, your withdrawals will be processed smoothly within a few days. For official updates on withdrawal fees, limits, and supported currencies, please refer to Crypto.com’s official support page.
Your money and crypto deserve proper care: follow the steps above to keep every withdrawal secure, traceable, and hassle-free.
